Compliance Management Redefined

An industry pioneer in end-to-end compliance management across digital, call centre and field.


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What you get

360-degree view of interaction history

  • Rounded view of customer’s interaction history
  • Feedback, past escalation call logs and analytics visible

Discretionary decision making

  • Ability to exclude critical customers from the collection reach-out

100% Compliance Adherence

  • Complete adherence to RBI guidelines

Synced with central bank regulations

  • Up to date with the latest central bank regulations
  • Dedicated team of legal experts monitoring regulatory developments

Vigil Advantages

Inbuilt guardrails to meet latest RBI related collection related regulations and data privacy standards

Upto a 20% drop in collection spend

10% rise in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

Yubi has been the easiest platform in India so far, for any financial service. This was easiest to get on board. It is asking the core questions and eliminating a lot of processes by coming to the point. It gets to the core of what the lender wants.

Shailendra Kharwar Independent Investment Consultant

Federal Bank, in partnership with Yubi, has effectively automated the end-to-end processes for direct assignments of retail portfolios. In Yubi, we have found a strong partner and look forward to expanding our relationship with them over the coming years.

Shalini Warrier Executive Director and Head of Retail Business, Federal Bank

It all begins with understanding each other.

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