spocto Client Speak
What you get
Industry-leading solution
Finds alternate contact details of any customer
Full view of customer interactions
Feedback, past escalations, call logs and analytics
100% compliance adherence
Fully compliant with data privacy regulations and central bank guidelines
End-to-end applicability made easy
Applicable to lead management, customer re-engagement and colllections
Connect Advantages
Leveraging best-in-class technology to tackle contactability and contact validation challenges for financial institutions.
Track record of establishing connect with 1 mn plus customers
20% improvement in collection spend
10% rise in NPS
spocto Client Speak
We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.
Yubi has been the easiest platform in India so far, for any financial service. This was easiest to get on board. It is asking the core questions and eliminating a lot of processes by coming to the point. It gets to the core of what the lender wants.
Federal Bank, in partnership with Yubi, has effectively automated the end-to-end processes for direct assignments of retail portfolios. In Yubi, we have found a strong partner and look forward to expanding our relationship with them over the coming years.
