Improving customer contactability

Customer contactability enhanced on the back of API-based integrations

What you get

Efficient connect

Industry-leading solution
Finds alternate contact details of any customer

360-degree view of customer interactions

Full view of customer interactions
Feedback, past escalations, call logs and analytics

Fully compliant

100% compliance adherence
Fully compliant with data privacy regulations and central bank guidelines

Total applicability

End-to-end applicability made easy
Applicable to lead management, customer re-engagement and colllections

Connect Advantages

Leveraging best-in-class technology to tackle contactability and contact validation challenges for financial institutions.

Track record of establishing connect with 1 mn plus customers

20% improvement in collection spend

10% rise in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

Yubi has been the easiest platform in India so far, for any financial service. This was easiest to get on board. It is asking the core questions and eliminating a lot of processes by coming to the point. It gets to the core of what the lender wants.

Shailendra Kharwar Independent Investment Consultant

Federal Bank, in partnership with Yubi, has effectively automated the end-to-end processes for direct assignments of retail portfolios. In Yubi, we have found a strong partner and look forward to expanding our relationship with them over the coming years.

Shalini Warrier Executive Director and Head of Retail Business, Federal Bank

It all begins with understanding each other.

Smart Settle

Gamifying settlement journeys