spocto Client Speak
An NLP-powered bot with human-like engagement
Bhasaa identifies the intent to pay accurately and drives self-cure across customer segments
Bhaasa
Play Video
What you get
Bhaasa Advantages
Our NLP-driven, intelligent humanoid can detect the tone and emotion of customers and modulate the intensity of communication. Further, basis the voice interaction, it can assess the need for transfer and makes full context, real-time transfers to either a call centre or field agent with full CRM integration
Trained on 800k+
Supports 20+
1Mn+ customers
spocto Client Speak
We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.
Yubi has been the easiest platform in India so far, for any financial service. This was easiest to get on board. It is asking the core questions and eliminating a lot of processes by coming to the point. It gets to the core of what the lender wants.
Federal Bank, in partnership with Yubi, has effectively automated the end-to-end processes for direct assignments of retail portfolios. In Yubi, we have found a strong partner and look forward to expanding our relationship with them over the coming years.
