Human like, outcome driven multilingual conversational bot

An NLP-powered bot with human-like engagement

Bhasaa identifies the intent to pay accurately and drives self-cure across customer segments

What you get

Human-like engagement

  • Ability to detect emotion and tone
  • Can modulate communication intensity
  • Offers deep insights like confidence score

Real-time self-learning

  • Superior detection from voice interaction
  • Immediate use of analytics
  • Instant identification of intent

Handholding customer

  • Bot+web or Bot+app capability
  • Real-timeme integrations
  • Ability to handhold customers to prevent drop-offs

Real-time transfer to other channels

  • Contextualised communication basis interaction
  • Auto-trigger optimal channel
  • Real time transfer to other channels with CRM integration

Bhaasa Advantages

Our NLP-driven, intelligent humanoid can detect the tone and emotion of customers and modulate the intensity of communication. Further, basis the voice interaction, it can assess the need for transfer and makes full context, real-time transfers to either a call centre or field agent with full CRM integration

Trained on 800k+

Supports 20+

1Mn+ customers

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

Yubi has been the easiest platform in India so far, for any financial service. This was easiest to get on board. It is asking the core questions and eliminating a lot of processes by coming to the point. It gets to the core of what the lender wants.

Shailendra Kharwar Independent Investment Consultant

Federal Bank, in partnership with Yubi, has effectively automated the end-to-end processes for direct assignments of retail portfolios. In Yubi, we have found a strong partner and look forward to expanding our relationship with them over the coming years.

Shalini Warrier Executive Director and Head of Retail Business, Federal Bank

It all begins with understanding each other.

Call Plus

Perfect agent-customer pairing